In the following we have summarized selected and frequently asked questions. We hope it can help. If you have any questions, please do not hesitate to contact us at [email protected]
1. Are SOMMER saddles adjustable?
Each SOMMER saddle is easily adjustable. Tree widht, topline and padding ca. always be adaptet to the current needs of the hores´s back.
2. How do i find out how old is my saddle?
Each SOMMER saddle is provided wiht a serial number and so you can identified it any time. The first two numbers of the serial number indicating the date of manufacture, eg a saddle that was produced in 2011, are the first two numbers "11".
3. May I have a saddle made to individual requirements?
SOMMER saddles are custom made saddles and thus customized to the horse and the rider. This enables us to satisfy the desires of the rider and to provide him with the best possible product. We will meet any special requests, e.g. colors, logo, etc
Please note that the REMOS saddles line can NOT be customised to individual requests.
4. How i treating my SOMMER saddle best?
SOMMER products are handcrafted quality products and should be maintained regularly to ensure that you enjoy it as long. Therefore we offer you a range of products that provide the best care for your SOMMER product.
For the correct care we have created a care-manual. You can find this at download.
5. What kind of warranty and services exist on my SOMMER product?
Each SOMMER product goes through before leaving our house an accurate quality control on materials and workmanship, as quality is important to us.
We provide on our saddle following warranty / service:
- 30 years for the saddletree excluding accident
- 1 year for possible manufacturing defect of the leather
- Worldwide service in leading specialist shops
In addition, your local dealer offers more individual meticulously reconstructed. The customer carries the delivery and send out charges for repairs to be carried out under warranty.